1 in 12 UK diners have admitted to ‘dining and dashing,' with a survey finding 8% confessing to leaving a restaurant without paying. The trend, attributed to factors like booking issues and payment preferences, could cost the industry £13.6 billion. Men (9%) and those aged 35-44 are most likely to engage in this behavior. While London has the highest incidents, overall consumer preferences indicate a desire for human interaction over technology in dining experiences. Transparency about tipping and service charges is deemed essential to strengthen customer trust.
https://www.thedrinksbusiness.com/2026/01/one-in-12-uk-diners-admit-dining-and-dashing-survey-finds/