payments

One in 12 UK Diners Admit Dining and Dashing, Survey Finds

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1 in 12 UK diners have admitted to ‘dining and dashing,' with a survey finding 8% confessing to leaving a restaurant without paying. The trend, attributed to factors like booking issues and payment preferences, could cost the industry £13.6 billion. Men (9%) and those aged 35-44 are most likely to engage in this behavior. While London has the highest incidents, overall consumer preferences indicate a desire for human interaction over technology in dining experiences. Transparency about tipping and service charges is deemed essential to strengthen customer trust.

https://www.thedrinksbusiness.com/2026/01/one-in-12-uk-diners-admit-dining-and-dashing-survey-finds/

Scammers in China Are Using AI-Generated Images to Get Refunds

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Scammers in China are using AI-generated images to fraudulently claim refunds for damaged products from ecommerce platforms, exploiting the reliance on customer-submitted photos for verification. Instances include fake pictures of groceries, beauty products, and delicate items leading to increased refund claims. This growing trend of using altered images for fraud has risen globally by over 15% and has prompted sellers to utilize AI for detecting such scams. The issues highlight trust vulnerabilities in online shopping systems, suggesting potential changes in return policies that could affect honest customers.

https://www.wired.com/story/scammers-in-china-are-using-ai-generated-images-to-get-refunds/

Vox AI Integrates Drive-thru Payments Through Adyen Partnership

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Vox AI partnered with Adyen to launch Vox AI Pay, enabling drive-thru card payments directly at order terminals, improving transaction speed and reducing queues. The system integrates with major point-of-sale platforms, supports cashless payments, and aims to decrease processing fees. It will be demonstrated at the National Retail Federation Big Show 2026. Vox AI develops voice automation technology for quick-service restaurants, addressing labor challenges.

https://www.fdiforum.net/mag/featured/vox-ai-integrates-drive-thru-payments-through-adyen-partnership/

DoorDash Will Let Users Buy Now, Pay Later for Fast Food, a Possible Worrying Sign for the Economy

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DoorDash will soon offer a “Buy Now, Pay Later” option for fast food through a partnership with Klarna, allowing users to make interest-free payments. This trend raises concerns about increasing consumer debt, as BNPL services have become popular among cash-strapped individuals, contributing to a record high in online spending. Overall U.S. debt has risen, with serious delinquencies at a 14-year high, signaling potential economic worries.

https://edition.cnn.com/2025/03/21/business/doordash-klarna-buy-now-pay-later-partnership/index.html

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