Restaurants must focus on more than just wage increases to retain employees; they need to invest in education and career development. Many workers view their roles as temporary due to a lack of advancement opportunities, leading to high turnover rates. By fostering clear career pathways and upskilling programs, QSR leaders can enhance employee engagement and retention, creating a more skilled workforce crucial for success amidst industry automation and tech advancements.
https://www.qsrmagazine.com/story/to-retain-workers-restaurants-need-more-than-wage-increases/