Starbucks is investing in AI and technology to boost customer experience and profits amid slow sales. CEO Brian Niccol plans to save $2 billion over three years while enhancing efficiency and maintaining a personal touch. After price increases and operational changes, sales rose recently. The company faces union challenges and scrutiny over executive pay but aims to grow globally with a focus on community engagement in its stores.
Starbucks Bets on Robots to Brew a Turnaround and Win Customers
