79% of restaurants find real-time data essential, yet 27% can't track basic KPIs. Only 18% are very confident in forecasting sales and operations, with many relying on outdated data. Strong demand for predictive insights and faster answers reveals a gap in effective management tools. Handheld POS and self-service kiosks are emerging as strategic tools for data capture and revenue growth, offering real-time insights and improving operational efficiency. Operators seek proactive alerts and AI assistance to enhance decision-making and maintain profitability amidst uncertainty.
Research: 79% of Restaurants Say Real-Time Data Is Essential — Yet 27% Can’t Reliably Track Basic KPIs
