McDonald's drive-thrus will see significant changes in 2026, focusing on increased efficiency and customer satisfaction. Key updates include AI-driven order accuracy checks, the introduction of AI chatbots for taking orders, expanded multi-lane drive-thrus to enhance speed, and the growth of the Ready on Arrival program utilizing geo-fencing technology to reduce wait times. These advancements aim to boost overall performance and customer experience at McDonald's locations.
https://www.yahoo.com/news/articles/4-changes-coming-mcdonalds-drive-190300006.html