McDonald's is testing a new AI drive-thru ordering system called ArchIQ, developed with Google, at five U.S. locations, where it has already handled over 1 million orders with human intervention needed only about 10% of the time. The system not only processes orders in English and Spanish but also monitors restaurant operations to identify bottlenecks, aiming to enhance efficiency and speed up service as part of McDonald's broader “NEXT” growth plan.
https://www.thecooldown.com/green-tech/mcdonalds-ai-drive-thru-ordering-system/