Self-service kiosks can lead customers to order less food due to feeling rushed when a line forms behind them. A study suggests that creating a single line for multiple kiosks or messaging that delays are the business's responsibility can help reduce this pressure, potentially increasing customer satisfaction and spending.
Bite recognized as one of Fast Company's World's Most Innovative Companies, highlighting innovations enhancing restaurant kiosk experiences and customer loyalty through AI-driven personalization. CEO Brandon Barton emphasizes creating engaging, hospitality-driven kiosk interactions, fostering brand loyalty and boosting revenue.
https://www.qsrmagazine.com/news/bite-named-one-of-worlds-most-innovative-companies/
Samsung and GRUBBRR introduce the GRUBBRR Guarantee, ensuring clients receive ROI from self-ordering technology or their SaaS fees are waived. Customers must sign up by May 1, 2025, and share POS data weekly to activate the guarantee after the first three months. This initiative aims to reduce risks for businesses adopting new technology while enhancing operational efficiency and profitability.
Stadium eateries can enhance fan experiences by adopting restaurant technology such as mobile ordering and self-service kiosks, aimed at reducing wait times and boosting satisfaction. Implementing these tools can streamline service, improve menu offerings, and leverage data analytics for better operational decisions. It's crucial to balance technological innovations with personal service, particularly in premium areas. Overall, integrating tech with a human touch can create memorable dining experiences for fans.
https://www.qsrmagazine.com/story/what-stadium-eateries-can-learn-from-restaurants-tech-tools/
Self service technologies market expected to grow from USD 53.32B in 2025 to USD 131.83B by 2034, with a CAGR of 10.58%. Key growth drivers include increased adoption of automation, AI, and demand for contactless solutions. North America leads the market, while Asia Pacific shows fastest growth. Major segments include ATMs and vending machines. Consumer preference for speed and convenience presents opportunities, despite data security concerns.
https://www.precedenceresearch.com/self-service-technologies-market
