digitalization

We Need to Overcome These 8 Problems With Fast-Food Technology

Fast-food technology can resolve key operational challenges, such as order inaccuracies, long drive-thru wait times, and labor shortages, by utilizing advanced tools like AI for ordering and real-time analytics. Solutions include improving order accuracy through automation, reducing drive-thru bottlenecks with predictive tools, addressing labor deficiencies with automation, minimizing food waste via smart inventory systems, optimizing staff scheduling with AI, consolidating siloed tech platforms, providing real-time operational insights, and ensuring a seamless omnichannel experience. These innovations enhance efficiency and customer satisfaction in the fast-food industry.

https://www.qsrmagazine.com/story/we-need-to-overcome-these-8-problems-with-fast-food-technology/

Research: Technology-Driven Growth Fuels 8% Profit Gains for Quick Service Restaurants |

Research indicates technology-driven growth has led to an 8% profit increase for quick service restaurants (QSRs). A report by PAR Technology highlights significant rises in digital transactions: kiosk usage up 27% yearly, mobile orders up 21%, and delivery volumes surged 383% since 2020. Despite rising labor costs, QSRs benefitted from digital engagement and integrated tech platforms, with recommendations to invest in first-party delivery and automate labor to enhance efficiency and profitability.

https://restauranttechnologynews.com/2025/05/research-technology-driven-growth-fuels-8-profit-gains-for-quick-service-restaurants/

Qu Develops Smarter Kitchen as Restaurants Prioritize Tech Stacks

Qu's Smart Kitchen enhances restaurant efficiency by optimizing equipment performance, energy use, and maintenance alerts. As restaurants prioritize technology, 64% aim to consolidate tech stacks and focus on first-party ordering. Qu introduces new front-of-house tech, including guest-facing boards, as companies adapt to stabilized digital growth post-pandemic.

https://www.franchisetimes.com/franchise_news/qu-develops-smarter-kitchen-as-restaurants-prioritize-tech-stacks/article_0bdfda9d-4fee-4674-9ec5-086f110d69b9.html

Burger King, Denny’s, Popeyes and Other Restaurants Brands Are on a Remodeling Spree

Major restaurant chains like Burger King, Denny's, and Popeyes are undergoing significant remodels to attract customers amid declining dining out trends. Burger King has launched its “Sizzle” aesthetic with tech upgrades, while various chains are enhancing interiors and adding digital features to improve efficiency and customer experience. Despite challenges like rising costs and a tough market environment, these updates aim to re-engage diners and boost sales. The remodels, including self-ordering kiosks and modern designs, reflect the need for revitalization in an industry facing increased competition and consumer scrutiny.

https://www.nbcnews.com/business/consumer/fast-food-restaurant-chains-remodeling-design-rcna197805

Quick-Service Restaurants Embrace Digital Transformation, AI Revolution

QSRs like Taco Bell are investing in AI to enhance speed and accuracy, reduce labor costs, and transform customer engagement. Digital transformation via mobile ordering, AI-driven drive-thrus, and predictive inventory is reshaping operations. Innovations include mobile apps for ordering, AI voice assistants for drive-thru interactions, and predictive analytics for demand forecasting. While technology aids efficiency and personalization, challenges such as high costs and workforce resistance persist. In a competitive landscape, successful QSRs blend technology with human touch, focusing on strategic real estate that supports digital capabilities.

https://rebusinessonline.com/quick-service-restaurants-embrace-digital-transformation-ai-revolution/

How to Embrace Tech and AI, From a Restaurant Executive

Restaurant executive emphasizes embracing technology and AI to meet changing customer expectations and improve operations. Reliance on the internet and mobile apps surged post-COVID, offering convenience and personalization. AI enhances customer experiences via personalized recommendations and chatbots, boosting efficiency and data insights. Embracing technology is essential for future growth and maintaining competitive advantage in the restaurant industry.

https://www.qsrmagazine.com/story/how-to-embrace-tech-and-ai-from-a-restaurant-executive/

Why This Iconic San Francisco Pizza Shop Is Going All in on QR Codes—despite the Skepticism

San Francisco's Flour + Water Pizzeria, led by Chef Thomas McNaughton, embraces QR codes for efficient service to handle game-day crowds despite skepticism. The tech allows for faster digital ordering, reducing wait times and managing high demand effectively. While QR codes faced backlash during the pandemic, their utility has improved, making them a practical solution in fast-casual dining settings, supplemented by staff-assisted ordering options.

https://www.fastcompany.com/91311865/san-francisco-pizza-shop-mcnaughtons-flour-water-pizzeria-qr-code-menus-ordering

Papa Johns Looks to Reclaim Tech Leadership Through AI Innovation

Papa Johns is enhancing its technology leadership by partnering with Google Cloud, launching an innovation team called PJX. They aim to improve customer experiences through AI-driven suggestive ordering, personalized marketing, and voice ordering. The cloud-based system will assist in order predictions and promotions. With declining sales, Papa Johns seeks to reclaim its tech edge and create a personalized pizza experience, reflecting their historical role as a pizza tech pioneer.

https://www.qsrmagazine.com/story/with-sales-down-papa-johns-looks-to-reclaim-tech-leadership-through-ai-innovation/

Boosting QSR Sales Through the Power of POP Marketing

POP marketing boosts QSR sales by driving impulse buys through effective displays at high-traffic areas. Key tactics include digital menu boards, countertop displays, promotional signage, and interactive kiosks. For POP to succeed, it needs high visibility, direct influence on choices, and effective placement to trigger purchases. Simplicity and brand consistency in design are crucial. Not all promotions succeed, but successful POP can create excitement and additional sales, demonstrating the potential impact of effective marketing strategies in the QSR industry.

https://www.qsrmagazine.com/story/boosting-qsr-sales-through-the-power-of-pop-marketing/

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