workforce – QSR Industries

People, Not Equipment Will Key Starbucks’ Comeback

May 2 2025

Starbucks plans to focus on improving staffing and customer experience rather than relying on new equipment, as previous investments in technology didn't yield desired results. CEO Brian Niccol emphasizes connecting with customers and addressing long wait times. Efforts include a “green apron service model” and enhanced staffing for peak hours, resulting in faster service and lower employee turnover. Starbucks is also working on menu innovations, marketing strategies, and restoring its community coffeehouse atmosphere. Overall, strategies aim to strengthen customer relations and drive sales as the chain navigates a competitive environment.

https://www.qsrmagazine.com/story/people-not-equipment-will-key-starbucks-comeback/

QSR Employee Support Apps : Blink and McDonald’s

digitalization, mcdonalds, workforce

Apr 14 2025

Blink partners with McDonald's to enhance crew member experiences through a social media-inspired employee app, promoting connectivity, collaboration, and celebration among staff. This initiative aims to improve job satisfaction and operational efficiency in the quick-service restaurant sector.

https://www.trendhunter.com/trends/blink-and-mcdonalds

Why 40 Percent of New Exec Hires Fail in 18 Months—And How to Fix It

workforce

Mar 26 2025

40% of new executive hires fail within 18 months due to poor cultural fit and lack of support. Effective onboarding and integration are crucial. Investing in a structured recruitment process and post-hire coaching can improve retention and performance, ensuring long-term success. Companies should prioritize aligning new leaders with their culture and goals to enhance executive retention.

https://www.qsrmagazine.com/story/why-40-percent-of-new-exec-hires-fail-in-18-months-and-how-to-fix-it/

Unlocking Employee Potential at Every Level of the Restaurant

workforce

Mar 25 2025

Bobby's Burgers emphasizes employee potential across all restaurant levels for success, highlighting effective hiring through AI, clear communication, recognition, growth opportunities, and tailored strategies. Poor leadership leads to high turnover, while investing in staff fosters a thriving workplace.

https://www.qsrmagazine.com/story/unlocking-employee-potential-at-every-level-of-the-restaurant/

What Did the California Fast Food Council Do in Its First Year?

workforce

Mar 4 2025

California's fast food council, after one year, has primarily focused on establishing basic meeting protocols, only discussing a potential cost-of-living adjustment to the recent $20 minimum wage without making any definitive policy decisions. The council, composed of business and labor representatives, has met about six times and hired three staff members, but continues to struggle to address broader issues such as wage theft and workplace conditions while balancing concerns from workers and franchise owners.

https://calmatters.org/california-divide/2025/03/california-fast-food-council-one-year/

Fast-food Chains Claim Raising the Minimum Wage ‘hurts Everyone’. California Workers Disagree

workforce

Jan 23 2025

California's $20 minimum wage for fast-food workers sparked debate, with CEOs claiming it harms businesses, while workers report improved conditions and pay. Despite warnings, many workers, like Pizza Hut's Julieta Garcia, found they could manage expenses better. Studies indicate minimum wage increases had minimal impact on employment. Workers argue against claims of industry decline, highlighting companies like Wendy's still profiting while remodeling. The Fast Food Council may raise the wage further, but resistance from restaurant groups persists.

https://www.theguardian.com/us-news/2025/jan/22/california-fast-food-minimum-wage

New Report Reveals NYC’s Fast-Food Workers Are At Risk

workforce

Jan 23 2025

NYC fast-food workers face arbitrary firings and hour reductions, causing instability. A report advocates for “just cause” termination requirements to enhance job security.