automation

South Korea’s Robot Chefs Worry Human Workers, Disappoint Customers

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Robot chefs at South Korean highway restaurants are replacing human workers, causing concern among staff and disappointment among customers. While aimed at addressing labor shortages, workers feel demoted and report a decline in food quality. Automation increases efficiency but has led to layoffs and diminished job dignity. The transition raises concerns about widespread job displacement, highlighting the need for retraining programs to support affected workers amidst the push toward greater automation in the service industry.

https://restofworld.org/2025/robot-chefs-south-korea-restaurants/

ABB and BurgerBots Unveil Robotic Burger-making to Revolutionize Fast Food Prep

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ABB and BurgerBots introduce an innovative automated burger-making restaurant in Los Gatos, California, featuring robots like IRB 360 FlexPicker® and YuMi®, which enhance meal assembly speed and hygiene. A survey shows strong support for automation in hospitality as a solution to labor challenges, with robots taking over repetitive tasks to improve employee focus on customer service. The BurgerBots concept promises consistent, efficient food service with real-time inventory management, paving the way for broader robotic adoption in the industry.

https://new.abb.com/news/detail/125513/prsrl-abb-and-burgerbots-unveil-robotic-burger-making-to-revolutionize-fast-food-prep

Automation Unpacks the Infinite Potential of Sweetgreen

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Sweetgreen's growth strategy focuses on automation and its new “Infinite Kitchen” model, which, by 2025, could drastically increase locations and revenues. The brand, which has expanded to 246 locations and is valued at $6 billion, anticipates growth to 1,200 stores with significant profitability. Automation leads to lower operational costs and faster service, promoting expansion into suburban areas while appealing to a broader audience with menu innovations and a revamped loyalty program. Sweetgreen's recent positive sales trends reflect successful adaptations post-pandemic, positioning the brand for a strong future.

https://www.qsrmagazine.com/story/automation-unpacks-the-infinite-potential-of-sweetgreen/

Sweetgreen’s Automated ‘Infinite Kitchen’ Readies for a Step Up in 2025

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Sweetgreen plans to enhance its automated ‘Infinite Kitchen' system in 2025, with around 25 new locations deploying this technology. This shift follows a year of reduced menu innovation, focused instead on operational stability. The Infinite Kitchens, introduced in 2023, have shown promising results, improving speed, reducing labor costs, and increasing digital sales. The company aims to increase locations from 12 to 33, potentially maximizing efficiency in high-demand areas. Despite challenges in early 2025, including weather impacts on California stores, Sweetgreen anticipates revenue growth and a revamped loyalty program alongside new menu items, including “Ripple Fries” and collaborations with chefs.

https://www.qsrmagazine.com/story/sweetgreens-automated-infinite-kitchen-readies-for-a-step-up-in-2025/

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