PDQ Chicken enhanced sales and service speed by implementing self-ordering kiosks, leading to a 25% increase in average order size and doubling kitchen efficiency during peak hours, according to Bryan Groc, Senior VP of Data Analytics. The technology addresses consumer demand for quick service while maintaining cashier support. Kiosks are growing in adoption across the restaurant industry, complementing staff and streamlining operations. They have also contributed to increased loyalty program sign-ups by simplifying the registration process for customers.
https://www.uschamber.com/co/good-company/the-leap/self-ordering-kiosk-sales