Research indicates technology-driven growth has led to an 8% profit increase for quick service restaurants (QSRs). A report by PAR Technology highlights significant rises in digital transactions: kiosk usage up 27% yearly, mobile orders up 21%, and delivery volumes surged 383% since 2020. Despite rising labor costs, QSRs benefitted from digital engagement and integrated tech platforms, with recommendations to invest in first-party delivery and automate labor to enhance efficiency and profitability.
Research: Technology-Driven Growth Fuels 8% Profit Gains for Quick Service Restaurants |
