McDonald's is integrating AI across its 43,000 restaurants globally with the help of Google, aiming to enhance order accuracy, staff efficiency, and customer satisfaction. The technology will support operations by managing kitchen equipment and improving customer interactions at drive-throughs and kiosks. AI will also help with predictive maintenance of appliances and could introduce a virtual manager to handle administrative tasks. This strategy aims to alleviate staff stress and refine customer experiences.
https://technologymagazine.com/articles/how-mcdonalds-is-using-ai-to-boost-efficiency-and-workflows