McDonald's is modernizing its 43,000 restaurants using AI to improve order accuracy and equipment maintenance. This initiative, in partnership with Google Cloud, aims to ease operational stress for staff and enhance customer experience amidst declining sales. The new technology includes internet-connected kitchen equipment, predictive maintenance using edge computing, and AI-driven tools for managers. McDonald's also plans to introduce computer vision for checking order accuracy at the drive-thru and generative AI for administrative tasks. Overall, these advancements are designed to boost customer loyalty and operational efficiency.
https://www.wsj.com/articles/mcdonalds-gives-its-restaurants-an-ai-makeover-2134f01e