Fast-food chains like McDonald's, Yum! Brands, and Wendy's are increasingly adopting AI to improve operations and customer experience, despite previous failures. McDonald's plans to use AI for kitchen connectivity, drive-through orders, and operational management, while Yum! Brands is implementing an AI platform for order accuracy and employee training. Wendy's is expanding its AI drive-thru pilot due to improved customer spending and efficiency. Early AI systems faced criticism but are evolving, with potential for further operational enhancements in the industry.
How a ‘Partner-First’ Mindset Forges Bank and FinTech Bonds
